PROS / ShopClock keeps track of employee clock-ins, attendance and accruals with a great number of reports and tracking features.
CONS / Some tools are only available if you pay more for the Plus version of this software.
VERDICT / ShopClock is an excellent time clock software solution, providing more tracking tools and features than most of the competition in the industry.
ShopClock is a time card tracking system that is well organized and very easy for both employees and administrators to use. We reviewed the ShopClock4 for our time card review. This system has the basic, necessary tools you need to track your employees, though they are simply designed to make them easy to use. The ShopClock4Plus version is also available with some additional features that you may need as your company grows. We were so impressed with the ease of using ShopClock4 that we gave it high marks and named it our Top Ten Reviews Silver Award winner.
Shopclock4 is one of the easiest and most intuitive time clock programs we tested. Both the employee and administrative portals have all the tools and functions clearly marked with minimal steps to complete each. The in and out board is easy to glance at and use to determine which workers are on the clock or out on break, and the processes for requesting and approving time off are clearly outlined.
This software program allows you to create CSV files and export them to your accounting software or payroll provider. You can track and calculate accruals and overtime, including California overtime. While the version we tested doesn't support shift differentials, the ShopClock4Plus does have this capability.
When we installed ShopClock4, we noticed that the time clock in the program matched the time shown on the PC it was installed on. This is important since you want to ensure employees are working every minute and getting paid for that time, so it was important for us to see that ShopClock automatically syncs with your PC clock.
Time Tracking Features
We expect high-ranked time card solutions to include the best time-tracking features, and Shopclokck4 does so. This software has specific processes for tracking each accrual individually rather than requiring you to manually enter when time is taken off that isn't listed in the program. This means you can assign and designate on each employee time card whether the time taken off is because of sickness, vacation, holiday or bereavement. Accruals can be tracked for both hourly and salary employees and will be marked as such rather than lumped into a single category, such as PTO or personal time.
While ShopClock lets you install its program onto multiple computers, you do have the ability to restrict which computers on your network can be used to access it. Using IP restrictions lets you designate a single station within view of management or HR personnel to help cut down on buddy punching or other security risks.
ShopClock4 has most of the administrative tools you need to create reports, including audit trails, and to restrict access to administrative and employee portals, which change who can see and modify information. When an employee requests time off or has missed a punch, you will see a Call Light on the administrative side notifying that there is a time card issue that needs to be taken care of. To approve PTO or modify a time card is very simple without many unnecessary steps that other solutions tend to require.
One feature ShopClock4 has is a company bulletin. This lets you create and send mass messages to all your employees about important company policy changes, mandatory meetings or company activities. These messages will be prominently displayed as employees punch in or out of the time clock.
Help & Support
We found the support staff at ShopClock to be some of the best to work with. The staff quickly and politely answered questions, and we were given links and references to video tutorials to further help us with each of the functions we were using. Both email and telephone support are available with very little wait time. We usually had an answer within minutes of calling, or an hour on business days for email correspondence.
ShopClock has all the features and functionality that you need to accomplish the task of tracking employee attendance and accruals. The interface is easy to navigate with functions requiring less steps to complete compared to other time clock solutions. Some tools require you to purchase the Plus version, but most of the best time-tracking and administrative functions are included in even the most basic solution.